1 Registrar
The registrar of the register is Safe to Play Oy (Business ID 2665051-1)
The contact person for registry matters is:
Esa Junttila
tel. 040 543 2957
esa@s2p.f
Safe to Play Oy
Rinnetie 20
96910 Rovaniemi
sales@s2p.fi
2 Name of the registry
The name of the registry is
a) Safe to Play Oy Customer Register
b) Safe to Play Oy Marketing and communications register
3 Purpose of the processing of personal data
Personal data is processed for purposes related to the management, administration and development of the customer relationship, the provision and delivery of services, and the development and invoicing of services. Personal data is also processed for the purposes required to clarify possible complaints and other claims.
In addition, personal data is processed in communications to customers, such as for information and news purposes and in marketing, as part of which personal data are also processed for purposes related to direct marketing and electronic direct marketing.
The customer has the right to prohibit direct marketing directed at him.
The controller processes the data itself and utilizes subcontractors acting on behalf of and for the account of the controller in the processing of personal data.
4 Legal bases of the proceedings
The legal bases for the processing of personal data are the following in accordance with the General EU Data Protection Regulation (hereinafter also the “GDPR”):
The above-mentioned legitimate interest of the controller is based on a relevant and appropriate relationship between the data subject and the controller as a result of the data subject's processing and the processing for purposes which the data subject could reasonably have expected at the time of collection and in the appropriate relationship.
5 Data content of the register (categories of personal data to be processed)
The register contains, in principle, the following personal data on all registered persons:
6 Regular sources of information
Personal information is collected from the registered person himself.
Personal data shall also be collected and updated, within the limits of the applicable law, from publicly available sources related to the implementation of the customer relationship between the controller and the data subject and through which the controller fulfills its customer relationship responsibilities. The marketing and communications register also collects information about external services or applications, such as Facebook, Instagram, other social media channels, Mailchimp, Campaign Monitor, possible trade fairs and events, customer meetings, partners.
7 Retention period of personal data
The data collected in the register shall be kept only for as long and to the extent necessary in relation to the original or compatible purposes for which the personal data were collected.
The need for the retention of personal data shall be assessed every three years and in any case the data of the data subject shall be deleted from the register five years after the end of that data subject's customer relationship with the controller and the end of the customer relationship obligations and measures. For example, accounting documents are kept for six years from the end of the financial year.
The controller shall regularly assess the need for data retention in accordance with its internal code of conduct. In addition, the controller shall take all reasonable steps to ensure that personal data which are inaccurate, incorrect or out of date for the purposes of processing are deleted or rectified without delay.
8 Recipients of personal data (groups of recipients) and regular disclosures of data
Personal data will not be disclosed to third parties.
9 Data transfer outside the EU or the EEA
Personal data contained in the register will not be transferred outside the EU or the EEA.
10 Registry security principles
Materials containing personal data shall be kept in locked premises to which only designated and authorized persons have access.
The database containing personal data is on a server, which is stored in a locked state, which can only be accessed by designated and authorized persons. The server is protected by an appropriate firewall and technical protection.
Access to databases and systems is only possible with separately issued personal usernames and passwords. The controller has limited the access rights and authorizations to information systems and other storage media so that the data can be viewed and processed only by persons necessary for their lawful processing. In addition, database and system access transactions are recorded in the log data of the registrar's IT system.
The controller's employees and other persons have undertaken to observe professional secrecy and to keep confidential the information they receive in connection with the processing of personal data.
11 Rights of the data subject
The data subject has the following rights under the general EU data protection regulation:
Requests for the exercise of the data subject's rights shall be addressed to the controller's contact person mentioned in paragraph 1.
These Terms and Conditions are effective as of 16 December 2025 and apply to the trainings, products, software, and other services provided by Safe to Play Oy (hereinafter “Safe to Play”).
Safe to Play Oy
Rinnetie 20
96910 Rovaniemi
Finland
Email: sales@s2p.fi
Phone: +358 40 7179536
Safe to Play Oy sells products and services exclusively to business customers.
These Terms and Conditions apply to orders placed via the Safe to Play online store, training registrations, and other sales channels (online forms, email, telephone, or any other verifiable method), unless otherwise agreed in writing.
By placing an order, the customer is deemed to have reviewed and accepted the Terms and Conditions in force at the time of ordering.
Prices are generally stated excluding VAT.
If the customer is located in Finland or within the EU and does not have a valid VAT number entitling them to VAT-exempt intra-community supply, prices include VAT.
Once the customer selects a delivery country outside the EU or provides a valid EU VAT number allowing VAT-exempt sales, all prices will be adjusted and displayed excluding VAT.
Safe to Play Oy reserves the right to change prices and delivery charges.
Products and services are ordered via the online store by adding them to the shopping cart and completing payment using the available payment methods or by requesting an invoice. Registration for training courses may also be completed via the online store, by email, or by phone.
The email address provided at the time of ordering serves as the primary communication channel, and the order or participation confirmation will be sent to that address.
The obligation to pay arises when the order is submitted. Payment is made either through the online store or by invoice.
Billing details are provided when placing the order. The initial invoice is included in the price. If the customer requests a corrected invoice, a handling fee will be charged according to the price list, with a minimum fee of €20 + VAT.
If a sale is cancelled prior to delivery due to reasons attributable to Safe to Play Oy, no invoice will be issued and any advance payment will be refunded.
Once an order or training registration has been received, Safe to Play Oy will send a confirmation by email. The customer is responsible for reviewing the confirmation and notifying Safe to Play Oy immediately of any errors.
Delivery costs include postage and packaging. Available delivery methods and exact delivery costs depend on the contents of the shopping cart and are displayed at checkout.
Physical products are generally dispatched on the next business day after ordering. Training materials for courses are typically delivered approximately one month before the start of the training, unless otherwise agreed.
Safe to Play Oy is not responsible for delays caused by transport service providers or force majeure, nor for any indirect damages resulting from such delays.
Business customers do not have a right of return for delivered products. Defective products will be replaced with a new one.
Product orders may be cancelled within 24 hours of placing the order, provided that shipment has not yet commenced.
A binding training registration may be cancelled free of charge within seven (7) days of registration. After this period, cancellation is no longer possible.
Participation rights may be transferred to another individual, including a person from a different organisation.
In cases of force majeure, participation rights may be transferred to a later training session. The training fee will be invoiced as normal, and an additional €50 per transferred day will be charged to cover administrative, licensing, venue, and possible catering costs.
Training sessions are conducted in suitable facilities assessed as safe.
A participant who disrupts the training will first receive a verbal warning and, if necessary, a written warning. If the disruptive behaviour continues, Safe to Play Oy reserves the right to remove the participant from the training.
A participant removed from a course will receive a one (1) year ban from participating in Safe to Play trainings. The full course fee and any costs arising from the removal will be charged.
Any missing, damaged, or incorrect delivery must be reported within 14 days to sales@s2p.fi or by phone. If a package has been damaged during transport, the complaint must be submitted directly to the transport company.
Safe to Play Oy reserves the right to refuse to sell or deliver paid or free products, or to deny access to training or software, to any individual or company where there is reasonable cause to suspect misuse of the product, training, or software; where the individual or company has overdue and unpaid invoices; or where the individual or company has previously acted in a manner detrimental to Safe to Play Oy and there is reasonable cause to believe such conduct would recur.
This right of refusal does not apply to S2P certification services.
Any disputes arising from these Terms and Conditions shall be resolved in the District Court of Safe to Play Oy’s place of domicile.