Because we want to be accountable in our actions, we also want to make sure that your personal information is handled appropriately with respect for privacy. With this privacy statement, we aim to inform you about the processing of personal data in Safe to Play Oy and S2P certification.
As part of our operations, we process personal data for very different purposes. Here we have described the needs that arise in our operations for the processing of various personal data.
The premise of our operations is that we do not disclose your information to any third party. If disclosure of information is required by law or by any regulatory obligation imposed on us, we will investigate the request on a case-by-case basis to assess the lawfulness of the disclosure. In certain situations, we may also disclose your information to a third party or other data controller, if we have specifically agreed with you.
We have also entered into agreements with certain service providers who, as part of the service they provide, may process your personal information on our behalf. In these situations, we have entered into appropriate agreements with service providers and have thus ensured the proper processing of personal data in these situations as well.
No.
We have a variety of technical and organizational methods and safeguards in place to ensure adequate information security. In addition, we restrict staff access to information through access rights based on different roles.
We will retain your information for as long as it is necessary for our operations and as required by applicable law. Storage times vary widely between different processing packages.
Right of access to your information:
You have the right to check what information we have collected about you. We may deny this request on statutory grounds. Exercising this right is, in principle, free of charge for you, except in situations where we have to combine information.
Right to request rectification, erasure or limitation of data:
You can ask us to correct incorrect information about you, as well as delete the information. In addition, you may also request a restriction on grounds provided by law.
Direct Marketing:
You can opt out of direct marketing contacts.
The right to transfer your data from one system to another:
To the extent that you yourself have provided us with information that will be processed with your consent, you have the right to obtain such information in a machine-readable form, as a general rule, and to transfer this information to another controller.
Right to object:
May object to the processing of you in connection with your specific personal situation when we process your personal data on the basis of a legitimate interest. These situations may involve, among other things, receiving a newsletter. You can object to the processing of your personal data in this connection by contacting us at sales@s2p.fi.
Right of appeal to the supervisory authority:
If you feel that, despite our responsibility, we have not complied with data protection regulations, you can lodge a complaint with the competent supervisory authority.
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These Terms and Conditions are effective as of 16 December 2025 and apply to the trainings, products, software, and other services provided by Safe to Play Oy (hereinafter “Safe to Play”).
Safe to Play Oy
Rinnetie 20
96910 Rovaniemi
Finland
Email: sales@s2p.fi
Phone: +358 40 7179536
Safe to Play Oy sells products and services exclusively to business customers.
These Terms and Conditions apply to orders placed via the Safe to Play online store, training registrations, and other sales channels (online forms, email, telephone, or any other verifiable method), unless otherwise agreed in writing.
By placing an order, the customer is deemed to have reviewed and accepted the Terms and Conditions in force at the time of ordering.
Prices are generally stated excluding VAT.
If the customer is located in Finland or within the EU and does not have a valid VAT number entitling them to VAT-exempt intra-community supply, prices include VAT.
Once the customer selects a delivery country outside the EU or provides a valid EU VAT number allowing VAT-exempt sales, all prices will be adjusted and displayed excluding VAT.
Safe to Play Oy reserves the right to change prices and delivery charges.
Products and services are ordered via the online store by adding them to the shopping cart and completing payment using the available payment methods or by requesting an invoice. Registration for training courses may also be completed via the online store, by email, or by phone.
The email address provided at the time of ordering serves as the primary communication channel, and the order or participation confirmation will be sent to that address.
The obligation to pay arises when the order is submitted. Payment is made either through the online store or by invoice.
Billing details are provided when placing the order. The initial invoice is included in the price. If the customer requests a corrected invoice, a handling fee will be charged according to the price list, with a minimum fee of €20 + VAT.
If a sale is cancelled prior to delivery due to reasons attributable to Safe to Play Oy, no invoice will be issued and any advance payment will be refunded.
Once an order or training registration has been received, Safe to Play Oy will send a confirmation by email. The customer is responsible for reviewing the confirmation and notifying Safe to Play Oy immediately of any errors.
Delivery costs include postage and packaging. Available delivery methods and exact delivery costs depend on the contents of the shopping cart and are displayed at checkout.
Physical products are generally dispatched on the next business day after ordering. Training materials for courses are typically delivered approximately one month before the start of the training, unless otherwise agreed.
Safe to Play Oy is not responsible for delays caused by transport service providers or force majeure, nor for any indirect damages resulting from such delays.
Business customers do not have a right of return for delivered products. Defective products will be replaced with a new one.
Product orders may be cancelled within 24 hours of placing the order, provided that shipment has not yet commenced.
A binding training registration may be cancelled free of charge within seven (7) days of registration. After this period, cancellation is no longer possible.
Participation rights may be transferred to another individual, including a person from a different organisation.
In cases of force majeure, participation rights may be transferred to a later training session. The training fee will be invoiced as normal, and an additional €50 per transferred day will be charged to cover administrative, licensing, venue, and possible catering costs.
Training sessions are conducted in suitable facilities assessed as safe.
A participant who disrupts the training will first receive a verbal warning and, if necessary, a written warning. If the disruptive behaviour continues, Safe to Play Oy reserves the right to remove the participant from the training.
A participant removed from a course will receive a one (1) year ban from participating in Safe to Play trainings. The full course fee and any costs arising from the removal will be charged.
Any missing, damaged, or incorrect delivery must be reported within 14 days to sales@s2p.fi or by phone. If a package has been damaged during transport, the complaint must be submitted directly to the transport company.
Safe to Play Oy reserves the right to refuse to sell or deliver paid or free products, or to deny access to training or software, to any individual or company where there is reasonable cause to suspect misuse of the product, training, or software; where the individual or company has overdue and unpaid invoices; or where the individual or company has previously acted in a manner detrimental to Safe to Play Oy and there is reasonable cause to believe such conduct would recur.
This right of refusal does not apply to S2P certification services.
Any disputes arising from these Terms and Conditions shall be resolved in the District Court of Safe to Play Oy’s place of domicile.