The books are used as training material and basic information source are of the best quality in the field in terms of accuracy and clarity of presentation.
Registration for Safe to Play training (hereafter referred to as training) is done via an online form, phone call, e-mail or any other means that can be verified later. Order confirmation will be sent to the email given by the student (hereinafter customer).
Invoicing
Invoicing information must be provided at the time of order, and the initial PDF invoice is included in the price. For corrections or additional invoices requested by the customer (e.g., requesting a VAT 0% invoice after failing to provide a valid VAT code), a fee will be charged as per the price list, with a minimum charge of €20 + VAT.
Product sales
Safe to Play Oy sells only to corporate customers. An order can be cancelled 24 hours after ordering. Products cannot be returned.
Training cancelation
Registration to a training can be cancelled free of charge over the period of 7 days after the registration. Later the cancellation is not possible, but the participation may be transferred to another person, even to a different company.
Due to a force major situation the participation may be transferred to the next training. However, the training is invoiced normally plus an additional € 50 per cancelled day to cover room and serving costs.
Training security
The trainings are organized in suitable and secure premises.
A customer whose behaviour disturbs the training will receive an oral request to stop. If the disturbance continues, he receives a warning in a bilateral conversation. If disturbing behaviour still continues, the student will be asked to leave and, if necessary, removed by the security personnel. A person who has been removed from the training receives a one-year ban on participating in Safe to Play training. All of his training fees and other depreciation costs, including any compensation paid for other students due to the disruption or compensation for their leaving from the training, will be charged in full.
Disputes
Disputes will be resolved in the District Court of the training organiser’s home town.
